About Us:
We are an online store that buys electronic products from factories all over the world, gather them at an e commerce store for you so that you can buy the highest quality product at your ease. We buy in bulk from factories worldwide and supply directly to our customers.
We started our operations back in 2005. Since then we are still the best electronic providers because of our excellent updated products and outstanding services.
Elinz is not just a store it is your perfect companion at home or at the road. At Elinz you will find the best updated electronic equipment that will make your life a lot more easy. We have a wide range of products including action cameras, food vacuum sealers, DVD players, LED lights, battery chargers, and power inverters and driving lights.
Warranty:
Our exceptional customer services make our customer return to us to buy the products. All our prices are GST. We also offer 60 days money back guarantee to our entire customers in case they are not satisfied with our products. We offer 12 months guarantees on some of our products as well as five years warranty time on the rest of our products. Warranty period varies from product to product.
Return Policy:
We offer high-quality products and prefer to value our customer the highest that’s why we offer 60 days money back policy to all our customers if the items are returned in useable condition. If the customer contacts us within 60 days of making the purchase, we offer returns free of the restocking fee.
In case a customer wants a refund, he must contact us within 60 days of making the purchase. 60 days period starts from the day items left our warehouse. We will make a refund of the purchase price only.
Extra charger if incur if the item is not returned in its original condition. The items must be returned in their original packaging. Items must include charger and original SD card and in it resalable condition.
If you want to return the item that is faulty kindly, ask us for a return label. We will sent you the return label and the item will be taken back from you at our cost. If its change of mind the customer will have to bear postage charges.
Privacy Policy:
We take all the steps to keep your information as secure as possible. We keep your information safe with us on our computers as well as in hard copy format. We have strong firewall system as well as anti-viruses in place for your information security so that you can shop at ease with Elinz.
